Posted by -FORWARDED - Cannot unequip Decor

Alexie [Incense
3K]BLM (#175913)

Protector
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Posted on
2019-05-27 13:16:28

This bug has been forwarded to the admin team.

What gameplay feature is this bug affecting?
The lion equipper

What's the issue? Please include any error messages you receive and as much detail as possible.
While in the equipper, I removed two (2) items, clicked on Save Changes, and nothing happened. The items were not removed and did not lose any uses. No error messages, there's a message saying that I removed two decors.

I repeated the operation 3 times, it failed each time.

Any links relating to this bug? For example, if a particular lion is bugging, what is the link to that lion?
My lionesse "Mchanga" #794127645554 was having this bug. I unequipped iteme to other lionesses and it went fine.

Any screenshots you can provide us with?


Please provide us with step by step explanation how this bug happened so we can attempt to replicate it. If it's complex, please include screenshots where possible:
While in the equipper, I removed two (2) items, clicked on Save Changes, and nothing happened. The items were not removed and did not lose any uses.




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Posted on
2019-05-27 14:49:06
Hi there!

Do you remember which items were you trying to unequip from your lioness that failed?
Thank you in advance!



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Alexie [Incense
3K]BLM (#175913)

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Posted on
2019-05-27 14:51:44
The items were Ancestral Battle Mask and Scar: Belly Scratch. I did not try to unequip them one by one.

EDIT: I successfully removed Scar: Belly Scratch, but the Ancestral Battle Mask won't budge.

Thank you for your reply!



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Edited on 27/05/19 @ 14:52:58 by Alexie_Alduc (#175913)

Alexie [Incense
3K]BLM (#175913)

Protector
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Posted on
2019-05-27 16:24:56
I tried once more to remove the Ancestral Battle Mask through the equipper ; it didn't work.

I went on the Lion Page, checked the decor, clicked Remove Decor ; It worked.

So my personal problem is solved, but there is still a bug in certain occasions.



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Frostsoul (#30173)

Devastator
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Posted on
2019-07-08 09:35:05
I noticed that when I go to unequip anything, it won't save, as well.

I open up the equipper and it gives me the option to add them.
I hit save and it equips it.
I go out of equipper and it remains equipped.

However, if I go into equipper and attempt to remove a decoration instead? It gives me a success message when I hit save.
It remains on the lion after it gives the confirmation.
I go back to the lion to see if perhaps I just needed a refresh.
The decoration is not gone/removed.

To make it work, I have to click the check box of the decoration.
After checking that, I am able to hit the "remove decorations" button.
The decoration is removed successfully.

I have used several decorations and it seems the equipper doesn't remove any.



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Fei Malik
Fáfnir (#139998)

King of the Jungle
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Posted on
2019-07-31 11:03:36
im having the problem where i cant unequip items. only backgrounds can unequip



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_Zeraphia_ (#155730)

Sweetheart
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Posted on
2019-08-26 08:47:11
I actually just barely had this problem as well.

On Andana (#794129911160) I was just playing around with decors and stuff. I had equipped the Glorious Mane [Red Streaks] and when I tried to unequip said decor, it gave me an odd message;

Screenshots;
Before
Removed
But, when I clicked "save changes"
Issue

It says I removed 1 decoration and a background. I didn't touch a background at all. And the decor was still there. So, in order to remove it, I had to go to the lion's page and remove it through the decor box.



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Axoodles (#114265)

Blessed
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Posted on
2019-10-17 10:16:06
I've had this issue too!
I have screenshots as well > https://imgur.com/a/SGwBEQ0



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Pegasus Dragoness (#143822)


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Posted on
2019-11-22 16:59:59
I'm having this problem, too.



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