Posted by Cannot Purchase GB

Possum | Clean G8 (#46455)

King of the Jungle
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Posted on
2019-08-19 20:39:42
I was trying to buy GB and it just tells me "Sorry, we can’t complete your purchase at this time
Please return to the merchant and choose another way to pay."

Edit: Emailed PayPal and they were literally useless. They suggested things I already did.




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Edited on 19/08/19 @ 21:20:33 by Mom (#46455)

This is a help board post - replies are ordered by their Help Rating.

Kraft (#738)

Aztec Knight
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Posted on
2019-08-19 20:40:05
Sounds like a paypal issue, have you tried emailing their support?



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Richie (#67745)

Divine
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Posted on
2019-08-19 21:24:56
This sounds like an issue for the modbox.



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Darklily (#5809)

Heavenly
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Posted on
2019-08-19 22:07:54
I had a similar issue, and it was kind of a paypal issue, but really my bank's issue. Some banks sort of auto-block paypal unless you go in and ask them not to(be it through some kind of banking app or going in person/calling). It may be worth looking into to see if that's your issue. It's a security measure some bank companies put in place.



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Possum | Clean G8 (#46455)

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Posted on
2019-08-19 20:41:15
I haven't yet, I literally just encountered the issue. I've never purchased GB before. And given it's almost 11PM, I doubt Paypal has any representatives online right now.



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Kraft (#738)

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Posted on
2019-08-19 20:43:08
They're an international company so I'm sure they do 24/7. I've purchased GB quite a few times in the past and not had an issue :o Is it with a gift card by chance? I've heard others having issue with those.



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Possum | Clean G8 (#46455)

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Posted on
2019-08-19 20:44:49
No, I'm trying to use my balance straight from my bank.



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Possum | Clean G8 (#46455)

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Posted on
2019-08-19 22:33:47
But that wouldn't make any sense. I've used Paypal COUNTLESS times in the past with my bank. What difference would it make now?



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Darklily (#5809)

Heavenly
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Posted on
2019-08-19 22:44:04
If you've used Paypal before and it worked, than that's probably not the issue. Sorry I couldn't be of help ^^; I hope you can get it figured out.



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D'hadowMarie
{Natural G1} (#9600)

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Posted on
2019-08-19 23:00:11
First time I bought GB I had to call the number on my debit card and let them know I was trying to use it on Lioden. Mine had a block put in place where it would automatically stop online overseas sales unless I said otherwise. Since then, I've been able to buy no problem



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Possum | Clean G8 (#46455)

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Posted on
2019-08-19 23:03:59
Where's Lioden's hosting region? I'm in the states and I've made overseas purchases with this account before in the past. I've even made big purchases before and I've never had a problem. I can't call the bank right now because it's 1 in the morning.



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D'hadowMarie
{Natural G1} (#9600)

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Posted on
2019-08-19 23:06:18
UK i believe



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Possum | Clean G8 (#46455)

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Posted on
2019-08-19 23:12:23
I've made UK purchases before and never had a problem. I guess on my list of things to do tomorrow, I'll ask the bank what's up.



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Null (#87579)


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Posted on
2019-08-19 23:26:52
Yeah this is something you'd want to ask your bank about in the morning. Sometimes their system just automatically snags stuff for whatever reason, even if you've had no issues with it in the past, and a call will usually sort it out.



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Possum | Clean G8 (#46455)

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Posted on
2019-08-19 21:53:57
I told the Modbox. They just basically told me to talk to Paypal.

*inhales in frustration*



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