Posted by Unable to link accounts

GothicThylacine (#221143)

King of the Jungle
View Forum Posts


Posted on
2020-12-21 19:27:42
Hello!
Ok so I just made my 2nd account and I tried to link it to my main one. Sadly I keep getting this error "Cannot link this account" I double-checked the passwords and they are correct. Is this a bug or other known issue? Or is there something I am missing? @_@ Please help this dummy.



Hrt Icon 0 players like this post! Like?

This is a help board post - replies are ordered by their Help Rating.

Myriad (#76)


View Forum Posts


Posted on
2020-12-21 19:31:36
It'll likely be an issue with info not matching between the two - if you modbox it staff can help sort it out for you :)



Hrt Icon 0 players like this post! Like?

Myriad (#76)


View Forum Posts


Posted on
2020-12-22 08:19:31
If it says you cannot link, rather than saying there's a password/username issue, then it's not because of that - it's a common issue but something only staff can sort, just needs a quick modbox ticket



Hrt Icon 0 players like this post! Like?


Edited on 22/12/20 @ 08:20:06 by Myriad (#76)

GothicThylacine (#221143)

King of the Jungle
View Forum Posts


Posted on
2020-12-21 23:59:17
Thank you both, hmmm... I don't THINK I changed the name but just to be safe is there a way for me to check? My login name is different than my username if that is what you mean but I tried both of those too.



Hrt Icon 0 players like this post! Like?

Africa (#9670)


View Forum Posts


Posted on
2020-12-21 23:21:41
Are you putting in the name you originally registered the account as?

For example, if you signed up with the name 'Lion123' and later changed your name to 'Mr. Lion' you would need to use the original 'Lion123' to link the accounts.



Hrt Icon 0 players like this post! Like?







Memory Used: 621.02 KB - Queries: 0 - Query Time: 0.00000 - Total Time: 0.00361s