Posted by Clan features update (much needed)

Anne (Sidereal)
πŸ‡΅πŸ‡Έ (#61013)

Scourge of Lions
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Posted on
2022-09-23 04:31:12
Hello all. This suggestion is for both Clan owners and clan members.

Alot of you are members of massive clans, (such as the LGBTQ+, MAC, FLD, etc). As an admin myself, for the LGBTQ clan (16k+ member strong ) , I have noticed a Major problem regarding the clan messages.

Issue:
So basically whenever I tried sending out clan messages for the clan, only half or less than half the members would receive it. The site crashes as well and i receive the server time out error. According to mods it's a known issue. I'm surprised it hasn't been fixed yet. There haven't been any major updates for clans from what I remember.

Solution:
a way to make clan messages send out the same way rollover notifications are sent out or how rollover system works (as in messages being sent one by one, to each player in the clan. This way each and every member gets an update)


More Ideas by players


I wonder if it could batch send, say 500 at once. Would take a little longer with a small delay from first to last members, but it may be better?- (#300631)

This fix may also save members from accidental repeat messages from refreshing the page! (# 139382)


They can also implement code that will check how many members a clan has when an admin goes to send a message to all members - for example if they have less than 500 members, only 1 batch gets sent out, to avoid server overload and/or a softlock. As for clans with more than 500 members, then the sending messages in batches system gets used. I'm not a back-end developer but I have a feeling this is possible as well.(#23456)



I was told by mods that "something" will be done bout this issue. Mods also said, our clan (the LGBTQ+ clan) is 16k+ members strong and the system for clan message is built in a way that all messages are sent at once. Now imagine 16k+ members getting a message AT ONCE. of course the server will crash on me and the chain of messages won't be complete. I request that somehow, it gets done before December at least. Thank you for reading through the whole thing

The major reason why I made this suggestion is because Halloween and Christmas will be here soon. These are the months of giveaways and gifting. As an admin, I'd want every member to get a fair chance at these things and not miss out. Not everyone scrolls through forums (I personally don't, as it's overwhelming for me, unless I need something). We can not update our members just through forums. β„οΈπŸ–€

P.s MAC and FLD have now confirmed that they've faced similar issues. If any other clan owners/admins have noticed lag or challenges while sending out clan messages, pls leave a comment below. Thank you all for the responses!

Please feel free to leave suggestions regarding this issue here and if you do not support do let me know why )



This suggestion has 207 supports and 3 NO supports.



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Edited on 28/09/22 @ 07:12:21 by Anne (Sidereal)πŸ”₯ (#61013)

Arywynne (G1 Velvet
Withered) (#300631)

Resurgent
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Posted on
2022-09-23 17:23:56
I have seen this issue time and time again. I wonder if it could batch send, say 500 at once. Would take a little longer with a small delay from first to last members, but it may be better?



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Roach Water πŸͺ² G1
Primal (#139382)

Champion
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Posted on
2022-09-28 01:08:37
MAC admin here, we're nearing 10k and I'm already starting to have delay issues with clan messages! So 100% support from me!
This fix may also save members from accidental repeat messages from refreshing the page!



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Anne (Sidereal)
πŸ‡΅πŸ‡Έ (#61013)

Scourge of Lions
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Posted on
2022-09-28 01:10:53
Yesss the refresh problem! I've made that mistake and the message was sent out thrice to half the members (':


Thank you for your input!



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Danny | G3 23.12.22
NRLC (#23456)

Maneater
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Posted on
2022-09-28 01:19:42
This feature would also be helpful for smaller clans! I co-own a clan with a friend and we have 192 members. Everytime I send out a clan message it takes at most 2 seconds for a message to be sent, and that's not really ideal!

@Arywynne; exactly! They can also implement code that will check how many members a clan has when an admin goes to send a message to all members - for example if they have less than 500 members, only 1 batch gets sent out, to avoid server overload and/or a softlock. As for clans with more than 500 members, then the sending messages in batches system gets used. I'm not a back-end developer but I have a feeling this is possible as well.



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Anne (Sidereal)
πŸ‡΅πŸ‡Έ (#61013)

Scourge of Lions
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Posted on
2022-09-28 01:27:46
Those are some really good ideas, I'll add them to the post!

Thank you for your response!



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Jessye
🏳️‍🌈 (#62393)


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Posted on
2022-09-28 05:10:37
I can confirm that FLD has also absolutely had this problem!
I made a few suggestions a year or more ago about the possibility of allowing admins to remove inactive members from the clan (people who have not rolled in over a year), but this system would work very well as well!!

Great suggestion



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Anne (Sidereal)
πŸ‡΅πŸ‡Έ (#61013)

Scourge of Lions
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Posted on
2022-09-28 07:10:19
Gosh removing inactive clan members is a chore on its own. Takes way too much time and the chances of accidentally removing someone active are high as well.

Thank you for your input!



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Dalton πŸ–€ 9x
Feline Fiery πŸ”₯ (#149557)


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Posted on
2022-12-01 11:58:30
Great Suggestion, we face similar issues with our messages as well! Do you mind if I shout-out this suggestion in a clan message?



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Capt fluffbutt
(strat) πŸ‡΅πŸ‡Έ (#64710)

UwU
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Posted on
2022-12-01 13:03:49
Yes that's totally fine πŸ’œπŸ–€



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