Posted by eyes not displaying in profile pic?

🐀hyde
{G2FissDemi2xRose} (#232681)

Unholy
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Posted on
2021-06-23 17:29:48
im new so i dont know if im just doing something wrong but my kings eyes arent displaying properly in my den profile crop? i changed them to snake and on his page theyre correct, like this
4rmz0wH.png

but on my den theyre like this? it seems like the normal eye pupils are overlayed on top of the snake pupils? im not really sure ;; they took a bit to grind for too so i really dont want to have to change them to reset then change back with a 2nd snake app ;;____;; please help!
A6RmA8V.png



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This is a help board post - replies are ordered by their Help Rating.

Katze (#3)

Heavenly
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Posted on
2021-06-23 18:09:14
Just clarifying, this isn't an art bug, you need to clear your browser's cache. Your browser is holding onto the old lineart file, clearing your cache will force it to update.



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🐀hyde
{G2FissDemi2xRose} (#232681)

Unholy
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Posted on
2021-06-23 18:37:48
@ katze ahh i tried cache clearing entirely and it still isnt fixing itself ;;



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🐀hyde
{G2FissDemi2xRose} (#232681)

Unholy
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Posted on
2021-06-23 17:57:51
i think its an art bug >____<
i tried the f5 trick, and it works for a second but then you can see the normal pupils load over the top of the snake ones again; https://gyazo.com/2b593ea229d8865c14d43525119505f1
ill make a report there too, thank you very much for helping ;;___;;



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Angela |Skyward
Queen| (#77401)


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Posted on
2021-06-23 17:46:20
Hi! On your profile page, hold ctrl and push f5 at the same time, this will re-load the assets on the page and should fix your profile image. If that doesn't work, let me know!


Edit: It's also possible that this could be an art bug related to the snake eyes being new, which would need to be reported on the Art Bugs board! This is not an issue with the eyes themselves, but with how the site displays its assets, so don't use another applicator to try to fix it (cause it won't!)



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Edited on 23/06/21 @ 17:49:49 by Angela |HH| FullSkyward (#77401)

Angela |Skyward
Queen| (#77401)


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Posted on
2021-06-23 18:01:14
Anytime! Hopefully they'll fix it pretty quick, sometimes they take a few days to get everything working smoothly after an update, but it shouldn't be a long wait.



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Hearteater. (#60699)


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Posted on
2021-06-23 18:01:58
yeah! this is for sure an art bug. I think it's because the way that the eyes/pupils load now that it's been updated for them to be layered differently. Definitely report it !

Good luck ^^



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