Posted by Password Reset Error with Linked Accounts

Dearborn [Divine
Incubus] (#34377)

Impeccable
View Forum Posts


Posted on
2023-04-23 22:46:59
What gameplay feature is this bug affecting?
Logging in/switching accounrs

What's the issue? Please include any error messages you receive and as much detail as possible.
I cannot switch to my linked account after returning almost a year later. I had to reset my password to gain access to the main account, and now it's not recognizing that my side account is linked and should theoretically have the same password. When trying to switch, it prompts me to reset my password, but gives me this same error when I try to enter the temporary password + a reset password, or the password I just set on my main account + an entirely new password. I don't recall the username I had set on my side account, and I'm worried I'll get locked out of both accounts if I keep messing with my password.

Error:

The current password is incorrect! Error 1.0

Chrome 112 on Android 13. I have a Samsung S22+.

Any links relating to this bug? For example, if a particular lion is bugging, what is the link to that lion?


Any screenshots you can provide us with?


Please provide us with step by step explanation how this bug happened so we can attempt to replicate it. If it's complex, please include screenshots where possible:
Logged in after a year or more of not playing.

Used the security questions to reset password.

Entered temporary password and immediately set a new one.

Played for a bit.

Went to switch to previously working side account using the switch button.

Keep receiving only the password reset page for that account. It recognizes neither the temporary pw nor the new pw on my main as the current pw.



Hrt Icon 0 players like this post! Like?

AshTheWolfe (#98540)

Deathlord of the Jungle
View Forum Posts


Posted on
2023-05-22 18:23:50
I'm having this same problem, I had to logout completely to get back on my main account.



Hrt Icon 0 players like this post! Like?

RoseNorth[PFM]|Clean
Ferus Ice (#96105)

Good Natured
View Forum Posts


Posted on
2023-06-05 05:24:18
Same problem for me

It's out of date for me. I entered the password that came in the mail as the current one and immediately set a new one



Hrt Icon 0 players like this post! Like?


Edited on 06/06/23 @ 01:30:56 by RoseNorth[side][PFM]|ClFerInt (#98209)







Memory Used: 624.32 KB - Queries: 0 - Query Time: 0.00000 - Total Time: 0.00366s