What gameplay feature is this bug affecting?
A Event Quest

What's the issue? Please include any error messages you receive and as much detail as possible.
i was doing a quest for the Civil War storyline MENHIT's quest Cleanse 20 Whispers (explore)
"Cleanse 20 Whispers you find while exploring with this burning incense."

but it stuck on Current Progress: 1 yesterday and today i used a ton of energy and i cant complete the quest because its stuck

Any links relating to this bug? For example, if a particular lion is bugging, what is the link to that lion?
https://www.lioden.com/civilwar.php?enter=2&enter2=Enter

Any screenshots you can provide us with?
nope

Please provide us with step by step explanation how this bug happened so we can attempt to replicate it. If it's complex, please include screenshots where possible:
i just got this new quest after i finished the last story