Posted by Clan Hoard Issue for Owner

Beans (#179046)

Heavenly
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Posted on
2023-08-01 13:19:32
What gameplay feature is this bug affecting?
Taking items out of the clan hoard as an owner

What's the issue? Please include any error messages you receive and as much detail as possible.
I run a clan that has no admins- I'm the owner, and I am unable to add myself as an admin due to this. I'm unable to take anything out of the hoard despite being able to take out of other clan's hoards.

I used to have an admin and could take items from the hoard before, but they left and now I cannot.

Any links relating to this bug? For example, if a particular lion is bugging, what is the link to that lion?
Link to specific clan I'm talking about:
https://www.lioden.com/clan.php?id=4865

Any screenshots you can provide us with?
Error message when trying to take from hoard:
https://imgur.com/a/r2ZnqwV

Error message when trying to set myself as admin:
https://imgur.com/a/mJ1psja


Please provide us with step by step explanation how this bug happened so we can attempt to replicate it. If it's complex, please include screenshots where possible:
Used the typical actions of taking an item from clan hoard, IE:

Go to clan page
Click on clan hoard
click on item to take
Click "OK" when confirmation pops up
Error message appears



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Beans (#179046)

Heavenly
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Posted on
2023-08-01 13:27:20
sorry, forgot to include operating system specs:

My device is a HP Desktop M01-F1xxx
My operating system is Windows 11 Home version 10.0.22621
My browser is Chrome 115 and currently up to date as of 8/01/2023



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Michael (#16)

Famous
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Posted on
2023-08-01 14:34:49
Hi there! You should now be an admin in your clan. Let me know if that worked for you. :)



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Beans (#179046)

Heavenly
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Posted on
2023-08-01 14:38:01
hi!

unfortunately it still will not let me take items- i tried to take one and i got no message, and when i tried to take another item it gave the same error message (not permitted to take items)

for what it is worth, the item with no message (would just reload the page with no result) was a vulture egg, and the item with the error message was an ammonite fossil



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Michael (#16)

Famous
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Posted on
2023-08-01 15:03:08
It looks like you were blocked from using the hoard. I've removed that block now.



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Beans (#179046)

Heavenly
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Posted on
2023-08-01 15:08:27
Oh wow, that's weird- I didn't even know players could be blocked from taking from the hoard. I think I know what happened in that case then


Thank you for your help! I appreciate it <3



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