Posted by Clan name changing not working

Sappho 🌈
[ROSx3/BOx4/G2/RIFT] (#215312)

Interstellar
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Posted on
2023-08-26 06:49:49
What gameplay feature is this bug affecting?
Clan name changing

What's the issue? Please include any error messages you receive and as much detail as possible.
Every time I try to change the name of my clan it always goes back to what it was before. It’s only a one letter difference to fix an error, but it stays the same. I’m trying to change it from “Patches Pies” to “Patched Pies”. I’ve asked around and others said they are able to change their clan names and was told to report it as a bug, but I am unable to change it myself. I use OperaGX on windows 11 and Google on iPhone 12 Pro Max.

Any links relating to this bug? For example, if a particular lion is bugging, what is the link to that lion?


Any screenshots you can provide us with?


Please provide us with step by step explanation how this bug happened so we can attempt to replicate it. If it's complex, please include screenshots where possible:
I go to where the server name change is, change one letter, ans hit save. Nothing changes after that.



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Sappho 🌈
[ROSx3/BOx4/G2/RIFT] (#215312)

Interstellar
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Posted on
2023-08-26 08:53:24
I managed to change the name to "Patches and Pies", but it won't let me to change it to "Patched Pies" still.



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Michael (#16)

Famous
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Posted on
2023-08-26 12:16:42
Hi there! This appears to have been a two part issue.

The first issue is that a clan already existed with this name, and it should have been giving an error as such. This issue has now been fixed and attempting to use an existing clan name will let you know.

The second issue is that the clan that existed had since expired, and the name should have been freed up. This has been resolved as well.

So you should be able to go ahead and change your clan name now!



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