What gameplay feature is this bug affecting?
transfers

What's the issue? Please include any error messages you receive and as much detail as possible.
for whatever reason, other accounts ( including my linked one ) aren’t able to transfer goods to this account. i’ve tried closing and re-opening my transfers multiple times, but i’ve had no luck.

Any links relating to this bug? For example, if a particular lion is bugging, what is the link to that lion?
N/A

Any screenshots you can provide us with?
this is the error that pops up whenever anyone tries to send anything over to this user
https://cdn.discordapp.com/attachments/908459975733567528/1158171933003747348/IMG_4382.png?ex=651b472a&is=6519f5aa&hm=9b47ed747b6569cb437168694e4e8edf53b63f0f3dfb9a9c6490e1f2abdde0cc&

and these are my current settings
https://cdn.discordapp.com/attachments/908459975733567528/1158171933314129920/IMG_4383.png?ex=651b472a&is=6519f5aa&hm=b0842939311a3e2f928670f7b432cdf356804e08e2e8c11fe47837675e4d98b3&

Please provide us with step by step explanation how this bug happened so we can attempt to replicate it. If it's complex, please include screenshots where possible:
this bug only occurs whenever anyone tries to transfer anything over to this account- it’s been an issue for a while, but im only now reporting it