Posted by Unable to Unmute

⚜️ Zuri ⚜️ (#247464)


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Posted on
2024-03-12 13:36:20
What gameplay feature is this bug affecting?
Chat Muting feature

What's the issue? Please include any error messages you receive and as much detail as possible.
I muted 3 users, then unmuted them but soon changed my mind and muted again in which it will now not let me go through with unmuting, I’ll go to the muted player page , press unmute and I get the pop up saying “ Are you sure you want to unmute” in which when I press yes it just gets out of the pop-up no matter how many times I try it just doesn’t go through

Users have also been having trouble being able to actually mute players.


Any links relating to this bug? For example, if a particular lion is bugging, what is the link to that lion?
No links nor pictures as to not expose who I’ve muted.


Any screenshots you can provide us with?
No links nor pictures as to not expose who I’ve muted.


Please provide us with step by step explanation how this bug happened so we can attempt to replicate it. If it's complex, please include screenshots where possible:
1. I muted 3 users
2. I unmuted them all
3. Minutes later I remuted all users
4. It will no longer let me unmute.



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Michael (#16)

Famous
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Posted on
2024-03-17 01:00:08
Are you muting/unmuting from the main chat or from the sidebar chat?



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⚜️ Zuri ⚜️ (#247464)


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Posted on
2024-03-17 01:03:06
I tried both, which neither Initially worked, also changed devices. At the time I could also not mute players, but just recently (after about a week of me not being able to mute nor unmute) today it actually went through and unmuted the users



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☀moonless☀ (#234246)

Unholy
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Posted on
2024-04-02 16:30:48
Can confirm that muting other users doesn't work at all
Three different times last week did I try and nothing happened, I still see their messages in chat and they don't appear on the list of muted users

Edit:
This appears to be only the case If I try to mute someone in the side chat, If i do it in the chat room directly it works (so far?)



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Edited on 03/04/24 @ 10:27:11 by ☀moonless☀ (#234246)







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