What gameplay feature is this bug affecting?
The raffle ended and I didn’t get the tickets

What's the issue? Please include any error messages you receive and as much detail as possible.
Here is what you earned from tickets:
44 GB, 69000 SB, 7x Dove Feast, 1x Random Marking Replacer, and 6x Leopard Tail Here is what you earned from tickets:
1220 SB Here is what you earned from tickets:
2395 SB, 23x African Cucumber, 128x Fuchsia Flower, 11x Moonlight, 5x Lion Skull, 13x Underbrush, 3x Natural Glass, 4x Catnip, 3x Giant Tortoise, 6x Elephant Skull, 6x Lucky Foot, 19x Rainbow Stones, and 1x Roasted Lamb Here is what you earned from tickets:
30 SB, 8x Herb: Uzara, 3x Herb: Uqume, 8x Herb: Umganu, 1x Rat Skull, and 1x Herb: Imphepho

Any links relating to this bug? For example, if a particular lion is bugging, what is the link to that lion?


Any screenshots you can provide us with?


Please provide us with step by step explanation how this bug happened so we can attempt to replicate it. If it's complex, please include screenshots where possible:
The message I provided is what I received but I didn’t get any of the currency or items just the message