Posted by Lioden Not Loading Properly

Stitches (#423897)

King of the Jungle
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Posted on
2023-03-16 18:46:50
What gameplay feature is this bug affecting?
Entire Site

What's the issue? Please include any error messages you receive and as much detail as possible.
Whenever I try to access the site on a computer, the site will not properly load. Explore remains blank and when I hover over the screen with the mouse a section will appear then disappear when I move the mouse again. Lions will not load in properly, and are loading in layer by layer slowly or not loading entirely. No matter what page I try to access, anything on the page takes awhile to to actually show, and sometimes when it does show it doesn't actually allow me to interact with anything. I've tried three different computers and have the same results on each, on my main and side accounts. The only way I can access the site without most of the issues is on my cellphone.

Any links relating to this bug? For example, if a particular lion is bugging, what is the link to that lion?
All lions are showing the same issues regarding loading.

Any screenshots you can provide us with?
https://imgur.com/a/orWpzwW

Please provide us with step by step explanation how this bug happened so we can attempt to replicate it. If it's complex, please include screenshots where possible:
After the Anniversary update, Lioden started acting this way. I thought perhaps it was just because of the influx of people signing on for the event. But it has continued since the update and on multiple computers.



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Michael (#16)

Famous
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Posted on
2023-03-16 21:52:09
Were the three computers on the same network connection / same ISP? If so, it's most likely a connection issue between your ISP and the server. Since it was working on your phone, which was probably using data over a different network, that would be the most probably explanation. Unfortunately, if it is a connection issue between the two, there's nothing that we can do on our end. One thing you could try is using a VPN to see if that helps, since it would route the connection over a different network pathway. Fortunately, if it is a connection issue, it will probably be fixed before too long.



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